Donnie Lagos

Raymond Weil Men’s Sport Quartz Watch #8520-STR-20041 Amazon can’t keep their inventory straigtht – ffq – Washington, DC
I ordered this watch in Dec 2009 just in time for the Holidays and when it arrived the watch had the wrong wrist band on. It was all stainless steel instead of having a rubber insert in the middle as is pictured here – even the model number has the letters STR (which stands for stainless & rubber). When I called I was given the royal run around. The last I heard Amazon was pulling the product out of inventory because several customers had complained — probably getting the same watch with the wrong wrist band. How difficult is it to solve that problem? (this would be a good opportunity to use all those telephone numbers they collect and never use). The watch has now reappeared at Amazon but has almost doubled in price. It went from 9 to 9 and Amazon is not the seller now. In the mean time, I have a watch that I like but not the band. Although this is their mistake, they won’t replace it, only give me a credit. You would think that given the circumstances they would be a little more lenient given that the watch has not been worn and still is packed in the protective plastic from the manufacturer. All I want is the correct watch, as currently advertised again, at the sales price I paid back in December.
Raymond Weil: 8520-STR-20041 A majestic aura surrounds this Raymond Weil timepiece. Its radiant glow makes an astonishing impression. Raymond Weil Men’s Sport Quartz Watch #8520-STR-20041